About us

Article 1 -   Definitions
Article 2 -   Applicability Conditions
Article 3 -   General
Article 4 -   Reservation request
Article 5 -   Booking confirmation
Article 6 -   Conclusion of Agreement
Article 7 -   Rent and payment
Article 8 -   Cancellation and amendment by the Tenant
Article 9 -   Insurance
Article 10 - Liability Tenant and Owner
Article 11 - Deposit
Article 12 - Arrival and departure
Article 13 - House rules
Article 14 - Number of fellow travelers
Article 15 - Swimming pools
Article 16 - Dissolution of the Agreement
Article 17 - Complaints about Holiday Home

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Article 1 - Definitions

1.1. Tenant: a natural or legal person who instructs Villa Vacance, directly or through Third Parties, to advise and mediate in the conclusion of an Agreement for the rental of a Holiday Home between Tenant and Landlord in the relevant period.
1.2. Fellow traveler(s): the person(s) who, as a result of the Agreement between the Tenant and the Landlord, stay in the Holiday Home and thereby accept what is stated in these Terms and Conditions.
1.3. Villa Vacance : the sole proprietorship Villa Vacance, which on assignment advises, informs and mediates in the conclusion of an Agreement between the Landlord and the Tenant with regard to one or more Holiday Homes.
1.4. Lessor: the accommodation provider, tour organizer and/or other Lessor(s) in the field of travel, with whom the Lessee enters into an Agreement and who, subject to the applicable conditions, is solely responsible for the performance of the service.
1.5 Manager: the natural or legal person who represents the Lessor on site and who takes care of the receipt, key transfer and check-out of the Lessee on behalf of the Lessor.
1.6. Third party(ies): (legal) persons other than Villa Vacance, Landlord or Tenant.
1.7. Reservation request: by placing a Reservation Request, the Tenant instructs Villa Vacance to reserve a Holiday Home on behalf of the Tenant in the specified period.
1.8. Agreement: the agreement between the Landlord and the Tenant for the rental of a Holiday Home.
1.9. Holiday home: the rented holiday residence in question with any yard, other structures (swimming pool(s), inventory and all (movable) property associated with the relevant Holiday Home and the yard, as described on the Website. In some cases, there are certain areas, such as garages or private rooms/closets closed to the Tenant.
1.10. Reservation confirmation: in which the Agreement for renting the Holiday Home by Villa Vacance is confirmed to the Tenant on behalf of the Lessor.
1.11. Website: the Website(s) of Villa Vacance with internet address www.villavacance.nl,
www. villavacance.com.

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Article 2 - Applicability Conditions

2.1. These Additional Terms and Conditions include the rental terms and conditions that the Landlord(s) with Holiday Homes on our Website(s) apply to the Tenant(s).
2.2. By placing/providing a Reservation Request, the Renter declares to agree to these Additional Terms and Conditions.
2.3. Dutch law applies to the Agreement and also to amendments and additions thereto, unless other law applies on the basis of mandatory rules.

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Article 3 - General

3.1. The information on our Website has been compiled with care. It may be that due to circumstances the description or photos no longer fully correspond to the current situation. For example, the furnishing of the Holiday Home may have partially changed. The distances mentioned on our Website are also approximate. As long as this is not about major differences, you can neither address our Villa Vacance nor the Landlord about this.
3.2. The personal data that Villa Vacance requests from the Tenant and Fellow Traveler(s) are required by Villa Vacance, the Landlord and the Manager for the conclusion and correct execution of the Agreement. Villa Vacance states on its Website how your personal data is handled: https://www.villavacance.nl/privacy-statement.
3.3. All mentioned rental prices and costs, as stated on the Villa Vacance website, are always in euros and include VAT. If you pay in another currency, the difference in price due to the exchange rate is for your account.

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Article 4 - The Reservation Request

4.1. By placing a Reservation Request, you as a Tenant instruct Villa Vacance to reserve the Holiday Home. The Tenant is then bound towards Villa Vacance and the Landlord to pay the costs referred to in Article 7, paragraph 6, regardless of whether a Reservation Confirmation can be provided to the Tenant immediately.
4.2. When submitting a Reservation Request via the Internet, Villa Vacance organizes the reservation process in such a way that the Tenant is informed before placing the Reservation Request that he is entering into an agreement.
4.3. On behalf of the Lessor, Villa Vacance is entitled not to honor a Reservation Request, even if the desired object is still available in the desired period or to set additional conditions.

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Article 5 - Booking confirmation

5.1. The Booking Confirmation will generally be provided to the Tenant within 24 hours of the Booking Request being made. This serves as proof of the Agreement between the Tenant and the Landlord described in the Booking Confirmation for the period stated in the Booking Confirmation.
5.2. The Lessee can have any errors in the Reservation Confirmation repaired by Villa Vacance within two working days after receipt of the Booking Confirmation, failing which the Booking Confirmation will serve as proof of the existence and content of the Agreement.

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Article 6 – Conclusion of Agreement.

6.1. Villa Vacance advises, informs and/or mediates in the conclusion of agreements in the field of single travel services. The Agreement is concluded between the Lessor and the Lessee.
6.2. If the Agreement is concluded through mediation by Villa Vacance, the Agreement is concluded as soon as the Reservation Request has been received by Villa Vacance and the reservation has been confirmed in writing by Villa Vacance to the Tenant by means of the Reservation Confirmation, subject to the resolutive condition that the Landlord within two working days after the the conclusion of the Agreement indicates - for whatever reason - that rent is not possible in that period in question

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Article 7 – Rent and payment

7.1. The lessor has authorized Villa Vacance to collect the rent and any additional rental costs such as a deposit on his behalf ("Rental Amount"). The Booking Confirmation contains an overview of costs and is also the invoice for the Rent.
7.2. Stated rental prices are due per week, unless otherwise stated or agreed.

7.3. A number of services are included per reservation, such as gas / water / electricity, bed, bath and kitchen linen, towels for the pool, WiFi, air conditioning, heated pool, final cleaning, interim cleaning for stays longer than a week, taxes.
7.4. In addition to the services, which are included as standard, you can also make use of a number of additional, optional services on request, such as: concierge service, cot, maid service, breakfast, delicious meal from an excellent local caterer, fitness trainer, massages and beauty treatments , day trips on a boat. Ask us about the possibilities.
7.5. The rental prices quoted are exclusive of tourist tax, which can be levied locally by the local government, unless otherwise stated or agreed.
7.6. No later than seven days after receipt of the reservation confirmation, Villa Vacance must receive a deposit from the tenant, as stated on the reservation confirmation, unless Villa Vacance and the tenant agree on a modified payment arrangement.
7.7. The remainder of the invoice amount, which is stated on the Booking Confirmation, must be paid into the bank account of Villa Vacance no later than eight weeks before the start of the stay, unless Villa Vacance and the Tenant agree on a modified payment arrangement.
7.9. When booking a term of eight weeks or less before the start of the stay, the entire invoice amount, as stated on the Booking Confirmation, must be paid immediately.
7.10. If the (down) payment is not made or is not made on time, the Tenant is in default and the Agreement is cancelled, unless Villa Vacance and the Landlord decide otherwise. In that case, the tenant will owe the cancellation costs as described in Article 8.2 and will owe the statutory interest on this from that moment on.
7.11. Villa Vacance then has the right to charge the costs as referred to in Article 7.10 or to settle them with the down payment(s) received.

7.12. The amounts owed must always be received in full by Villa Vacance before access can be granted to the Holiday Home. The amounts due can be paid through the payment methods indicated by Villa Vacance. Cash payments are not accepted.
7.13. After full payment of the Rent, the Tenant will receive the travel documents by e-mail approximately two weeks before the start of the stay, with the address of the Holiday Home, the name of the Manager and practical information regarding the Holiday Home.

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Article 8 - Cancellation and amendment by the Tenant

8.1. The Tenant is entitled to cancel or change an Agreement in writing, free of charge, within two working days of receipt of the Booking Confirmation, unless the stay in the Holiday Home falls within one month of the date of the Booking Confirmation.
8.2. After expiry of the term stated in Article 8.1, the Lessee is only entitled to a written cancellation against payment of the following cancellation costs:
a) In the event of cancellation eight weeks or more before the start of the stay: The invoiced optional services and 35% of the invoiced Rent;
b) In the event of cancellation within the period of eight weeks before the day of commencement of the stay or in the event of premature termination of the stay: The invoiced optional services and the full invoiced Rent.
8.3. If the Lessee wishes to change the rental period or other essentials of the Agreement, explicit permission from the Lessor is required. If the Lessor does not grant permission and the Lessee wishes to cancel the Agreement, the provisions of Article 8.2 with regard to cancellation will apply.
8.4. Cancellation or amendment of the Agreement by the Tenant also applies as cancellation or amendment for Fellow Traveler(s).
8.5. A cancellation or change made on a Saturday or Sunday or on a public holiday generally recognized in the Netherlands will be deemed to have been made on the next working day applicable in the Netherlands;
8.6. A request for cancellation or amendment of the Agreement as referred to in Articles 8.1 to 8.4 must be sent in writing to Villa Vacance, which will handle the request on behalf of the Lessor.
8.7. The Tenant is not permitted to sublet the Holiday Home or otherwise allow it to be used or made available to Third Parties.
8.8. If the Renter and/or Fellow Traveler(s) take out cancellation insurance, they can invoke this in order to be reimbursed for the cancellation costs described in this Article 8.

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Article 9 - Insurance

9.1. Villa Vacance advises the Tenant and/or Fellow Traveler(s) to always take out cancellation insurance.
9.2. At the start of his stay in the Holiday Home, the Tenant must be in possession of a valid Legal Liability Insurance.

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Article 10 – Liability Tenant and Landlord

10.1. During his stay in the Holiday Home, the Tenant has a general duty of care for the rented property and will behave as a good Tenant.
10.2. The Lessee is liable towards the Lessor for all loss and/or damage that arises during the rental period of the Holiday Home for the Lessor as a result of the stay, regardless of whether this damage was caused by acts or omissions of the Lessee, Fellow Traveler(s) or by Third Parties who are in the Holiday Home through their actions, or by any animal or property that they have in their possession.
10.3. Without prejudice to the provisions of Articles 10.1 and 10.2, if the Lessor charges the Renter for damage, as described in Article 10.1, the Renter can invoke his/her Statutory Liability Insurance, as prescribed in Article 9.1. Such insurance coverage and reliance on it shall not affect Renters' liability to Lessor, and any damage, whether not or not fully covered by insurance or otherwise, shall remain Renter's responsibility.
10.4 Damage as a result of loss or theft must be recovered by the Lessee from his own travel insurance.
10.5. With due observance of the limitations below, the Lessor is liable towards the Lessee if the Lessee has suffered financial loss as a result of a failure attributable to the Lessor in the fulfillment of the essentials of its obligations under the Agreement.
10.6. The Lessor is not liable insofar as the Lessee and/or Fellow Traveler(s) has been able to recover any damage under an insurance policy, such as travel insurance or cancellation insurance.

10.7. The Lessor is not liable for damage and costs that the Lessee and/or Fellow Traveler(s) may suffer in the course of his profession or business, except in cases of intent or gross negligence on the part of the Lessor.
10.8. Construction activities in the vicinity of the Holiday Home cannot always be foreseen by Villa Vacance or the Landlord. Villa Vacance and/or Landlord are not liable for nuisance caused by any construction activities in the area.
10.9. At a number of Holiday Homes, the Landlords offer the Tenant the option of using a WIFI/Internet connection. This option is always exclusively intended for recreational use and this offer is never part of the essentials of the Agreement. The Lessor can never guarantee the functioning of the WIFI/internet connection, even if it is indicated on the Website that it is present at the Holiday Home. The (temporary) absence or non-functioning of an internet connection/WIFI can therefore not be charged to the Lessor by the Tenant and/or Fellow Traveler(s).
10.10. At a number of Holiday Homes, the Landlords offer the Tenant the option of using a pool heating system. This offer is never part of the essentials of the Agreement. Lessor can never guarantee the level of the water temperature in swimming pools, even if it is indicated on the Website that swimming pool heating is available at Holiday Home. The (temporary) inability to use the swimming pool as a result of a water temperature that is too low can therefore not be charged to the Lessor by the Lessee and/or fellow traveler(s).
10.11. Without prejudice to the provisions of the previous paragraphs of this article 10, the total liability of the Lessor for possible direct or indirect damage. The Lessee and/or Fellow Traveler(s) suffers as a result of their stay in the Holiday Home is at all times limited to a maximum of twice the Rental Price. unless there is intent or gross negligence on the part of the Lessor.
10.12. In the event of early departure (without consultation and prior written agreement with the Landlord) from the Holiday Home, the total Rent remains due and this releases the Landlord from any form of compensation.
10.13. All rights stipulated for the Lessor in this article are to be regarded as a third-party clause stipulated for the Lessor which was accepted by the Lessor upon acceptance of the Agreement by the Lessee.

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Article 11 - Deposit

11.1. All Landlords of Holiday Homes, through which Villa Vacance mediates, make it a condition that the Tenant pays a deposit. This serves as security for the Lessor for any damage or additional costs caused by the Lessee (eg cleaning costs, costs for breakages, damage, accommodation with more than the permitted number of people, serious noise nuisance, etc.). The amount of the deposit is stated on the Booking Confirmation. Villa Vacance has no control over the deposit. The payment of the deposit and its restitution is an opportunity between the Lessor and the Lessee.
11.2. The deposit must be paid in cash on arrival at a number of Holiday Homes and will be refunded on departure by the Lessor or Manager, after deduction of any additional costs and/or damage caused by the Lessee. If the deposit is not refunded in cash on departure, the deposit will be refunded to the Lessee's bank account. The deposit will also be sent on departure before the agreed time. In many cases, Villa Vacance collects the deposit on behalf of the Landlord with the final payment of the Tenant's invoice. Villa Vacance is obliged to make the deposit available to the Lessor at his first request. At the end of the rental period, the deposit can only be refunded with the consent of the Lessor. Landlord permission must be provided within 14 days after the end of the rental period, failing which Villa Vacance can refund the deposit to Tenant on its own authority.
11.3. At the end of the rental period, the tenant must provide Villa Vacance and/or the Landlord and/or the Manager with the details of his bank account where the deposit can be deposited. Provided that the Landlord has given his permission for the refund of the deposit, Villa Vacance will transfer the deposit back to the Tenant's account as soon as possible, and in any case within 14 days after the Landlord has given his permission to do so.

11.4. The Lessee must have a check-out done on departure in the presence of the Lessor or the Manager. If the Tenant leaves at an early time or on another day, the Tenant is advised to inquire by telephone on the day of departure from the Landlord or the Manager whether the handover of the Holiday Home was in order. In the event of damage or breakage, the Lessee must report this to the Lessor or Manager upon departure.
11.5. If the Lessor does not grant Villa Vacance permission to refund the deposit, Villa Vacance will inform the Lessee of this. For substantive questions about settlements with the deposit, the Tenant can contact the Manager or the Landlord.

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Article 12 - Arrival and departure

12.1. Unless otherwise agreed, the Holiday Home can be occupied by the Tenant on the start date of the stay between 4 p.m. and 7 p.m. The applicable departure time is the end date of the stay before 10.00 am.
12.2. On the day of arrival, the Lessee must always contact the Lessor or Manager by telephone two hours in advance to report the expected time of arrival.
12.3. If the Tenant arrives after 7 p.m., he must have telephoned the Landlord or Manager before this time. Arrival after 7 pm is not possible, unless otherwise agreed with the Landlord or Manager. The Landlord or Manager may charge costs for this.

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Article 13 - House rules

13.1. Insofar as internal regulations apply to the Holiday Home, the Tenant must comply with the provisions of these regulations without exception. The Lessor ensures that the Lessee receives a copy of the house rules.
13.2. Smoking is not allowed in the Holiday Home. Any ashtrays present are intended for outdoor use.
13.3. Having the final cleaning done is mandatory by the Lessor at the extra costs stated on the Booking Confirmation. This does not affect the fact that the Tenant must leave the accommodation tidy and clean upon departure.
13.4. The tenant is expected to dispose of the household waste, bottles, paper, etc. himself and to clean the barbecue upon departure. The dishwasher and refrigerator must also be emptied.
13.5. The Lessor and/or the Manager are entitled to withhold part of the deposit as extra cleaning costs on first call, if the Lessee remains in default.
13.6. Bringing pets to the Holiday Home is only permitted if prior permission has been granted by the Lessor.
13.7. If this permission has been granted, this is explicitly stated in the Booking Confirmation. The surcharge for pets is €35 per week.
13.8. In all other cases, pets are not allowed and a fine of € 150.00 per pet per day can be charged afterwards. In addition, the Lessor reserves the right to still demand compliance and/or (additional) compensation of whatever nature.
13.9. If pets are allowed as stated in article 13.6, the Lessee is liable for any damage caused by pets brought along. The tenant must ensure that pets are not allowed access to bedrooms and swimming pools.

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Article 14 - Number of fellow travelers

14.1. The number of Fellow Travelers agreed in the Booking Confirmation may not be exceeded, unless this has been expressly agreed in advance in writing or by e-mail with the Lessor, in which case the Lessor is entitled to charge additional costs.
14.2. If, without the Landlord's permission, more people than agreed stay overnight in the Holiday Home or camp on the associated site, the Tenant is automatically in default of its obligations in the Agreement and is liable for compensation.
14.3. The damage suffered by the Lessor as a result of a violation of Article 14.1 is determined in advance at €150 per day per person, for the number of people who exceed the maximum number of allowed Fellow Travelers. This provision is a penalty clause within the meaning of the law and is without prejudice to the Lessor's right to demand dissolution and/or compliance and/or (additional) compensation of any kind whatsoever.

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Article 15 - Swimming pools

15.1. Swimming pools can generally be used from mid-May to the end of September. Exceptions are possible in which the Lessor accepts no liability for any damage suffered as a result.
15.2. The Lessor is responsible for installing the correct security for swimming pools, in accordance with the legal regulations of the country where the Holiday Home is located.
15.3. Children under the age of 14 are only allowed to use the pool under the supervision of an adult and it is mandatory that child(ren) use a life jacket. Security should never be seen as a substitute for parental supervision for their children. The Landlord is not liable for accidents in a swimming pool belonging to the Holiday Home.
15.4. The tenant must check the functioning of the security on arrival and immediately report any defects to the landlord. Accidents arising from the fact that the Lessee disables the security are the sole responsibility of the Lessee.
15.5. The Tenant is not permitted to operate the technical installation of the swimming pool himself. If there are problems with the swimming pool (eg the swimming pool turns green, purification installation or heating are not working properly), the Lessee must immediately inform the Manager or Landlord of this, so that damage is prevented.

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Article 16 - Dissolution of the Agreement

16.1. The Lessor is entitled to immediately dissolve the Agreement in writing or by e-mail and to demand the immediate eviction of the Holiday Home, if (i) the Tenant seriously neglects his duty of care for the Holiday home, or; (ii) Tenant accommodates more or other persons and/or animals in the Holiday Home than permitted under the Agreement, or; (iii) Tenant causes damage to the Holiday Home, or; (iv) Tenant causes nuisance, or; (v) Lessee otherwise fails to fulfill its obligations if good Lessee.
16.2. In such a case, the Lessee is not entitled to a refund of (part of) the Rent, and the Lessee is obliged to compensate the damage suffered by the Lessor as a result of the acts or omissions of the Lessee.
16.3. If the Lessor cannot make the Holiday Home available as a result of a sale or circumstances that cannot be attributed to him, the Lessor is entitled to dissolve the Agreement. In that case, the tenant will receive a refund of the Rent, but will not be entitled to any compensation for costs or damage. In such a case, the Lessor will make every effort to offer the Lessee an alternative that is as equivalent as possible for the same or a different period.
16.4. The landlord can be represented by Villa Vacance in the execution of the rights and obligations under paragraphs 1 and 2 of this article 16 .

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Article 17 – Complaints about Holiday Home

17.1. A complaint about the Holiday Home must always be reported directly to the Landlord or Manager within 24 hours of its occurrence, so that the Landlord is enabled to address the complaint. The Lessee must always give the Lessor the opportunity to repair any defects and to grant access to the Holiday Home for this purpose.
17.2. If the complaint is not satisfactorily addressed, the Tenant must submit the complaint, addressed to the Landlord, in writing to Villa Vacance within two weeks after the end of the rental period, stating all relevant information and accompanied by evidence in the form of witness statements and/or photos.
17.3. Villa Vacance will pass the complaint on to the relevant Landlord on behalf of the Tenant. In a situation as referred to in paragraph 2 of this article, Villa Vacance will contact the Lessor and mediate between the Lessee and the Lessor in order to try to achieve an amicable solution. The provisions of this article 17.3 are solely a best efforts obligation of Villa Vacance.
17.4. If no amicable solution of the complaint is reached between the Tenant and the Landlord, Villa Vacance will, at the request of the Tenant, make known to him/her the details of the Landlord available to him/her in order to give the Tenant the opportunity to make a claim for compensation against the Landlord in to set.
17.5. If the Lessee does not comply with the terms and conditions set out in this article, he will lose his right to compensation, all this insofar as any right to compensation already exists.

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10. Contact us
If you have any questions about these conditions, please contact us by sending us an e-mail at info@stayinstyletravel.com. We would be happy to assist you.

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11. Registration
Stay in Style Travel is a company registered with the trade register of the Chamber of Commerce under registration number 73107999. Our VAT registration number is 175195900B01. Our office is located at Wijngaardenlaan 87, 2252 XL Voorschoten, The Netherlands.